We’re happy to answer any questions or concerns you may have. Please just send us a message in the form below.
Frequently Asked Question 1: Where are you located?
Our mailing address is 1629 K St NW, Suite 300
Washington, DC, 20006
FAQ 2: Do I need an appointment to stop by the office?
Yes, you will need to set an appointment with one of our specialists in order to stop by our office.
Please email us at email@example.com or call us 202.459.4506 and ask to speak to James or Carlos.
Question 3: Do you offer training sessions with your online marketing services?
Absolutely! Most of our packages come with a complimentary one-hour training session.
Clients can also purchase additional training time if necessary.
Question 4: Is a deposit required to start my project?
Yes. WAM Strategies requires a 50% deposit to reserve a spot in our production queue for your project. The remaining balance is due upon WAM Strategies web's completion of the contract deliverables.
Question 5: Is my deposit refundable?
Partially. If your project is cancelled before the initial mockup is approved, we will refund up to 50% of your deposit.
Question 6: How do I make a payment?
For your convenience, WAM Strategies offers three payment options:
Call us at (855) 678-0876 to set up automatic monthly payments using your credit or debit card (we accept Visa, Mastercard and American Express).
Pay online via our secure form.
Mail your payment to Web & Marketing Strategies, 1629 K Street, Auite 300, Washington, DC, 20006
Question 7: When is my account balance due?
A 50% deposit is required to reserve a spot in our production queue. The remaining half is due per the production schedule, when WAM Strategies has fulfilled the deliverables as outlined in the project contract. In some cases, WAM Strategies may negotiate an installment plan; however, the balance is due upon completion of the contract in all cases.
Question 8: What happens if my payment is late?
Late payments are assessed a finance charge of 1.5% per month on the overdue balance. We may suspend your website for non-payment. If we suspend your website, a $75 reactivation fee will be applied to your account.