web and marketing strategies

Marketing Foresight

Marketing Foresight is the understanding that strategy and planning must occur with predictive and future developments in mind.

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MARKETING PLAN TIPS FOR 2018

Did you create your 2018 marketing plan yet? WAM Strategies has created a short list of marketing tips for every Small Business Owner to review before making their new marketing plan.

Web & Marketing Strategies WAM

WHAT IS A CUSTOMER TOUCHPOINT?

Customer touchpoints are your brand’s points of customer contact, from start to finish. Identifying your touchpoints is the first step toward creating a customer journey map, and making sure your customers are satisfied every step of the way.

The importance of Quality Management

THE IMPORTANCE OF QUALITY MANAGEMENT

What is Quality Management? Quality Management is the act of overseeing all business related-activities and tasks needed to maintain a certain level of excellence for your company.

Now there are many different principles that factor into Quality Management, but we’re going to focus on the most important part, which is managing the quality of your customer experience.

What are Hashtags | Washington DC Marketing Agency

WHAT ARE HASHTAGS?

The purpose of social media is to engage with your audience in a two-way conversation. A hashtag is a label for those conversations. It helps others who are interested in a certain topic, quickly find conversations on that same topic.